RNN Property Maintenance ("we," "our," or "us") values the privacy of our clients and visitors to our website. This Privacy Notice explains how we collect, use, share, and protect Personal Information (defined below) when providing our services to you (“Services”) through our website, applications, social media, and other online platforms that link to this Privacy Notice (collectively, the “Websites”).

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1. Information We Collect

We may collect various types of Personal Information, which refers to data that can uniquely identify, describe, or reasonably be linked to an individual, directly or indirectly. This may include:

• Contact Information – When you inquire, register, or provide information through our Services, we may collect details like your name, address, email, phone number, and demographic data.

• Usage Information – When you use our Websites, our servers may automatically log information like your IP address, device geolocation, browser type, referral URLs, and other details about your interactions on our site.

• Communication Information – We may store your interactions with us, including emails, chat messages, social media interactions, or calls with our team, as well as relevant insights derived from these exchanges. Where allowed, we may also keep records of calls and chats for quality purposes.

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2. How We Use Your Information

We may use Personal Information for various purposes, including:

• Service Delivery and Personalization: To provide and customize our Services, including processing orders, handling transactions, fulfilling requests, managing accounts, processing payments, providing customer support, verifying customer identities, maintaining records, and operating our franchise business.

• Marketing and Promotions: To share information about our Services or those of our affiliates and partners. This may include sending newsletters, surveys, promotions, event news, and other updates.

• Communication: To respond to inquiries, provide updates, or notify you of changes to our Services.

• Research and Development: For internal improvements, such as quality testing, enhancing existing services, and developing new offerings.

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3. Data Protection

We implement standard security measures to protect the personal information you provide. However, please be aware that no method of online transmission or storage is 100% secure, and we cannot guarantee absolute security.

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4. Your Rights

Based on where you reside and in accordance with relevant data protection laws, you may be entitled to certain rights regarding your Personal Information, including:

• Access: You may have the right to know what Personal Information we hold about you and to request access to this data.

• Data Portability: You may be entitled to receive a copy of your Personal Information in a portable, easily accessible format.

• Deletion: You may have the right to request that we delete your Personal Information.

• Correction: You may have the right to request corrections for any inaccuracies in your Personal Information.

• Withdrawal of Consent: Where we rely on your consent for processing, you may have the right to withdraw your consent. Note that doing so may impact our ability to provide you with certain Services.

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To opt out of marketing emails, please email us at rnn.pmaintenance@gmail.com or by following the instructions included in the email or text correspondence.

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5. Children’s Privacy

We do not intentionally gather Personal Information from individuals under the age of 16. If we become aware that such data has been collected from a child, we will take swift action to delete it. If you are a parent or guardian who believes your child may have shared their Personal Information with us, please reach out to us at rnn.pmaintenance@gmail.com or by using the contact information provided on our website.

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6. Third-Party Websites

We are not responsible for the practices of any websites or services that are linked to or from our Services, including their handling of information and content. We recommend carefully reviewing the privacy practices of these third parties before sharing any Personal Information, as your data will be subject to the privacy policies of those parties.

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7. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page, so we encourage you to review it occasionally.